Privacy Policy
Last Updated: 30th July 2025
Plumpton Racecourse (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website (www.plumptonracecourse.co.uk) and associated services.
1. Who We Are
Plumpton Racecourse Ltd
Plumpton, East Sussex, BN7 3AL
Limited Company No. 3449121
If you have any questions about this policy, you can contact us at:
Email: racing@plumptonracecourse.co.uk
Phone: 01273 890383
2. What Information We Collect
We may collect and process the following types of personal data:
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Identity Data: Full name, title, date of birth.
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Contact Data: Email address, postal address, phone number.
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Transaction Data: Details of payments made, ticket purchases, bookings.
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Technical Data: IP address, browser type and version, time zone setting, operating system, and device type.
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Usage Data: Information about how you use our website, such as pages visited, time spent on site.
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Marketing and Communications Data: Preferences in receiving marketing from us.
3. How We Collect Your Information
We collect your information through:
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Forms filled out on our website (e.g., ticket purchases, newsletter sign-ups).
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When you contact us by phone, email, or social media.
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Automated tracking technologies (cookies, server logs).
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Third-party platforms (e.g., Eventbrite) with your consent.
4. How We Use Your Information
We use your data to:
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Process and fulfil ticket and hospitality purchases.
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Send service-related emails (e.g., event reminders or order confirmations).
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Send marketing emails (if you have opted in).
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Improve our website and services through analytics.
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Comply with legal obligations or defend legal claims.
We only process your personal data when we have a lawful basis to do so, such as consent, contract performance, legal obligation, or our legitimate interests.
5. Sharing Your Data
We may share your personal data with:
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Service providers (e.g., ticketing platforms, email marketing tools).
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Payment processors (e.g., RyftPay).
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Regulatory or legal authorities if required to comply with the law.
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We will never sell your personal data to third parties.
6. Cookies
Our website uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings.
7. Data Retention
We retain your personal data only as long as necessary for the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access your personal data.
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Correct inaccurate or incomplete data.
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Request erasure of your data.
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Restrict or object to processing.
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Withdraw consent at any time.
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Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at racing@plumptonracecourse.co.uk.
9. Data Security
We implement appropriate security measures to protect your personal data from accidental loss, misuse, or unauthorised access.
10. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or your personal data, please contact:
Data Protection Officer
Plumpton Racecourse Ltd
racing@plumptonracecourse.co.uk
01273 890383
